Welcome to Product Support
You're in the right place if you're looking for help with
To give you the best help as quickly as possible, we've partnered with the manufacturer who can support you with trouble shooting,
booking a repair or obtaining a spare part.
Sharp Blaupunkt Technika

Call 0870 200 0463

(Monday to Friday 8.30am to 6pm, Saturday 9am to 5pm)

Toshiba Digihome

Call 0333 733 4422

(Monday to Saturday 9am to 6pm, Sunday 10am to 4pm)

For everything else, please return faulty items to your store of purchase or any Superstore or Extra, where we can ensure the item is
recycled as per the Waste Electrical or Electronic Equipment Directive (WEEE).
Express stores are unable to accept returns of items purchased from a Superstore or Extra.
For full details of our refund policy please click here.
This does not affect your legal rights.
If you require further information regarding the purchase of your lightbulbs, please click here.
Declaration of Conformity Documentation
If you require access to Declaration of Conformity documents for selected products, please click here.